Read customer testimonials and find out why Wagner Equipment Co., Wagner Rents, The Cat Rental Store and 2ndSteel Used Parts are trusted by customers throughout our territory and beyond.
ALBUQUERQUE, NM – POWER SYSTEMS
- JNB MARINE – BILL WELLS
Bill stated they provided good information. He stated the salesman did a good job always providing him with the
information with urgency and accommodating his needs. He stated he is not able to recall the name of his salesman at t
- SKI APACHE RESORT – GARY GRAVES
Gary stated that they were knowledgeable and he got along well with the field service representative.
The crew did a good job.
- STEAMBOAT SKI CORP. – COREY PETERSON
Corey said his rep, Damon, was helpful.
- SLETA RESORT CASINO – ALBERT SALAS
Albert Stated that he receives great customer service because he is always provided the follow-up reports and any signs of generator deficiencies from the whole staff, particularly Alex, Rodney, Jennifer, and Albert Hutchinson. They are all very responsive
and provides plenty of notice ahead of time. Jennifer schedules all of the needed PM work, Alex and Rodney have
always been available after hours. Al’s technical advice is helpful as always.
- AIR DRILLING ASSOC INC. – JAMES MAXWELL
James stated that Dave Herman and Sammy Montoya work hard to help him any time of the day or night. They assist with anything including questions regarding part numbers or service information or any kind mechanical issues. Whenever he calls them, they will answer or call back. They have helped him out many times and are on top of anything he asks. They go “above and beyond.”
ALBUQUERQUE, NM – WAGNER RENTS
- BRADBURY STAMM CONSTRUCTION – MIKE DRYE
Mike said they were 110% cooperative. He said they are great to work with. He said the one person that stands out in his mind is Casey Conner. He said he can call Casey any time of day, 7 days a week, and Casey is quick to respond. He said even if he misses him when he calls, Casey will call back a minute later and service the inquiry. He said Casey is fantastic, he delivers excellent service, and if he could hire him he would.
- AFFORDABLE SOLAR – MIKE CAPUTO
Mike stated that everything went well with everyone who assisted him with a large solar farm. It was his first time
using the ATV and being able to do so side by side which came brand new, which he didn’t have any problems with and the service was excellent. Carlos Reddy, Danny Fernandez, and Casey Connor are all apart of the Fleet Rental Sales Department who were all able to complete what was requested by searching for the right equipment and delivering what was needed as fast as possible. Mike stated that they all three did their very best and did a wonderful job.
- PACK N RTO – TRUDIE WARD
Trudie said they were extremely helpful with getting her what she needed and had it delivered as quickly as possible to a very remote location. She said they exceeded her expectations and she was very happy with the service provided by Zack her Sales Representative.
- BRADBURY STAMM CONSTRUCTION – DAVID BLAIR
David stated the timing was perfect. David commended the salesman, Casey Conner, who called just in time and made a sale. David has dealt with Wagner for years and is very satisfied.
- BIG JOHNSON CONSTRUCTION – MIKE CAIN
Mike stated that it was a very smooth experience once he emailed the branch and Zack assisted with getting the equipment out in a timely manner.
- HEADS UP LANDSCAPE CONTR. – SPENCER RAINBIRD
Spencer stated that everything went well because his Representative, Dave Cooper is a great guy being able to find
everything that he needs and he’s never had any issues.
- CITY OF ALBUQUERQUE – MIKE BACA
Mike stated that they came out very fast when he called for service and the mechanic that came out, Victor Cano, was super
helpful and got it done with no issues.
- GOLDER ASSOCIATES – JOHN MARTINEZ
John stated that Christina was very polite, they responded quickly and Gilbert, the technician, was very helpful and more
than willing to do what needed to be done.
- M C T INDUSTRIES INC. – DANIEL GALLEGOS
He stated they have excellent service. He stated he is not able to recall the gentleman’s name in the shop be he was good
to call him with updates and was very knowledgeable. He stated the gentleman called him within an hour of him dropping
off the truck to let him know what the issues were and the repairs that were needed.
- LAZY VL CATTLE CO. – ART DUNLAP
Art stated that they were on time, courteous, knowledgeable, and got the job done quickly. He stated that it was a “win-win situation,” and that “from the dispatcher to the mechanic, they were all good.”
AURORA, CO – POWER SYSTEMS
- USDA-ARS-WMR – SHANNON ROBBIE
Shannon liked the convenience, pricing, high quality performance, and follow through on the service needed. She stated Tisha Pennetta was fantastic and helped deal with invoicing issues.
- TALLGRASS ENERGY PARTNERS LP – GWEN WILSON
Gwen stated there is nothing they could have done differently, they did a good job. She stated she had no issues. She stated the person she dealt with directly was very informative, responsive and did a great job. She stated she is not able to recall the persons’ name at this time but thinks it was Matt or Todd.
- CENTRAL ADMIXTURE PHARM SVC – LARRY WEIDNER
Larry stated that they are always flexible to work around his schedule. The maintenance guys “top notch,” friendly, and accommodating. They arrive when they say they will and do what they say they will do. They are always reliable. Larry commended Bruce and Steve. He said everyone that has come out has been great.
- PATTERSON UTI ENERGY INC.- KELSEY HOOPER
Jake stated that the technician, Dwayne was very knowledgable, helpful and had great availability.
- LAYNE CHRISTENSEN CO. – BERNIE MAEZ
Everything went well with Wagner Equipment Co. and the sales representative, Scott Beaman was very courteous and knowledgeable.
- ALPINE SITE SERVICES INC. – BRANNAN HAWKINS
He stated the manager, Keon, kept in contact with him and let him know what was going on. He stated they also had speedy service.
- CHILES FARMS LLC – TERRY CHILES
Terry stated that he really liked working with his salesman Scott Beaman.
- CITY OF LEADVILLE – TYLE HENNING
Terry stated that he really liked working with his salesman Scott Beaman.
- JEFFERSON COUNTY SCHOOL – NOEL HARRYMAN
Noel stated that the sales staff and service staff were top notch. Noel stated that even when his salesperson was out of the office the sales staff was ready to answer his questions and it was an overall great experience.
- KIEWIT INFR – COLLIN MILLER
Collin said everything goes well. All it takes is a quick phone call to either Mark Hoover or Sue Watson and a short time later he gets his answer on availability, etc.
- AUI INC -MICHAEL ROCCO
Michael stated that the sales person was professional and met them on the job site. It was easy to negotiate and he answered all of their questions. Michael would recommend him.
- HARVEST MIDSTREAM COMPANY – TOM ELLIS
Tom stated that Bill is the Wagner personnel that set up the field service and he provided very good communication throughout the process.
Tom also stated that the Wagner field technician Rodney was very knowledgeable and personable and he stayed there and had good communication with them to help them work through their issues they were having with the unit.
- ENVIROTECH INC – JIMMY MIHELICH
Jimmy was very pleased with the entire Bloomfield staff and nothing could have gone better. Jimmy stated that the Bloomfield store earned his business after he priced the rental with several other companies and they offered the best competitive value. The staff did everything possible to help, Jimmy rented the machine out longer than he needed and they were more than cooperative with him providing great service. Jimmy stated that he promises to reach out to Wagner Equipment Co the next time he will need a rental because the Bloomfield staff did wonderfully.
Jimmy shared that the person responsible for the staff’s training does a great job.
- KIT CARSON CNTY DIST 3 – TERRY PAYNE
Terry stated Darren Richards is an awesome field technician and he does a good job.
- T BAR W CATTLE CO LLC – GENE LINTNER
Gene calls Josh and Dan (or Dave? he forgets which it is) but because these guys are so knowledgeable, he can say what he wants and they don’t need a long explanation about it, they know just what it is that Gene is looking for. Gene likes how quick and easy it is ordering parts when he talks with these 2 guys. Gene said he calls the branch directly and what he really likes about Burlington is that even though they are 2 hours away, the guys at Burlington will actually deliver them that day/night if Gene needs the parts to get his equipment up and running.
- HOLMES EXCAVATION CONCRETE – GREG LONGAIRE
Greg said Marilyn at the parts counter in Wagner Rents – Carbondale always does a good job for him.
- TALLY HO CONSTRUCTION – JOSH GOMEZ
He said Jason is usually his contact, and he did a great job. He said he can call Jason anytime, and Jason gets him what he needs. He said Jason takes great care of him. He said they have been great for us, and he did not have any suggestions.
- KORU LTD – JEFF GODFREAD
Jeff stated that Jason Love provides very good service and can find the equipment he needs.
- COLORADO ROCKY MTN SCHOOL – RYAN/ZAC WHITE
Ryan said he does not have any suggestions for improvement, and Wagner takes care of him 100%.
He said Kerry does a good job. He said she knows the machines, and is great about helping him. He said she can answer
any questions he has about the machines he is thinking about renting. He said she guides him on the equipment he plans to
rent, she steers him in the right direction, and she is knowledgeable and professional.
- KELLEY CONST-LOUISVILLE KY – JAMES RAY
James said Wagner really does a good job across the board.
- FERGUSON CONSTRUCTION – MARK DELOSANTOS
Mark said that Marty had the compactor ready for him and that he did a good job.
- INTREPID POTASH NM LLC – PENNY KING
Penny said Debbie in the parts department is really knowledgeable,nice and gets her pricing quickly.
- JEL – BOBBY DODD
Bobby stated he thinks that Gina, in the office, did an excellent job.
COLORADO SPRINGS, CO
- KEMPTON CONSTRUCTION LLC – CHARLES SHERWOOD
Charles stated he has been dealing with them for a long time and Michael Patterson is wonderful. He is top notch and will look up part numbers for him if he does not have them.
COMMERCE CITY, CO
- EVRAZ RECYCLING/EVRAZ GROUP – PILAR MIRANDA
Pilar said he calls Monty Christianson directly. He said Monty is knowledgeable and friendly, and he is in and out. He said Monty is the best, he knows what he is doing, and he gets him what they need. He said Monty is knowledgeable about his business, he knows what they need, and he really knows Cat parts. He said Wagner is the best, they are durable, and they are not messing around.
- EUGENE PEARL DENNIS – EUGENE DENNIS
Jesse has been a long time customer of Wagner Equipment Co. and he stated how much he appreciates all that Henry Vargas
does to help him. Jesse also said “Luis Garcia is fantastic and does excellent work.”
EL PASO, TX
- EMMETT DEVENPORT DIRT – EMMETT DEVENPORT
Emmett is pleased with the parts service he receives at Wagner Equipment, from one particular representative at this store, Jose Reyes. Emmett said that he would recommend Wagner Equipment for parts, and Jose, since he is pretty good and his quality of communication is perfect.
- T-DYNE CONTRACTORS LLC – ALBERT JR
Albert stated his salesman, Desi Cooper is great.
GRAND JUNCTION, CO
- CITY OF GUNNISON – TODD
Todd appreciated Tom Catt who worked with him to keep his machine operational during a holiday weekend when business was closed. Todd said that meant a lot.
- C A EXCAVATION LLC – CORY FOLLMAN
Cory said that Mike Mendoza is quick, helpful and communicates very well.
- LAZY E TRANSPORT LLC – BEN BALL
Ben has worked with Wagner for several years now and Matt Lane, Shop Manager, is very knowledgeable and easy to work with.
- FOSS-OIL ENERGY SERVICES INC – SERGIO CISNEROS
Sergio expressed that Wagner employees are respectful and always on point with what he needs. Sergio said the Hobbs location never gives him the wrong parts and offers a friendly environment. Sergio commended Domingo Aila for his outstanding customer service.
- EVERGREEN NATURAL RESOURCES – JOHN V
John stated he appreciated that the technician, Mike Henderson, was very knowledgeable.
- ALAMOSA COUNTY – JEFF LYTLE
Jeff said Robert Genova in parts is very helpful. For example, if he does not have a part number Robert will find what he needs. This is why Jeff would recommend Wagner Equipment.
- TRINCHERA PROPERTY MGMT – JOHNATHAN LOPEZ
Johnathan made it a point to say that Robert Genova and Cheyenne Cook go out of their way to help them with their parts needs. Jonathan says Robert and Cheyenne are very knowledgeable.
SILVERTHORNE, CO – WAGNER RENTS
- LOG HOME FINISHING LLC – TOM ELLIOT
Tom stated Wagner did a fantastic job on his equipment. Tom purchased his allied machine from Wagner and they also maintain it. Tom commended Larry Ratcliff, field service technician, for his excellent work.
TECH PRODUCTS – SITECH ROCKY MOUNTAIN
- WESTERN FUELS-COLORADO – TOM FRY
Tom said SITECH Rocky Mountain came out as soon as they could and the staff was knowledgeable.
- KELLEY TRUCKING INC – AARON AGUILAR
Aaron stated Wagner Equipment works quickly and has a “cool” text message update that lets him know the status of repairs. This keeps him posted and helps with planning. It is a nice feature. Aaron commended Steve Meitler, Farshad Behbahani, who is a great repair technician, and Ben Strand, the support manager, who is awesome and gets him in quick for repairs.
- MEARS MIDSTREAM – GREGORY BROOME
Greg stated that Wagner Equipment is a “great company to work with”. Greg stated the parts department staff is very knowledgeable, fast and pretty accurate. Greg stated that Jacob Clarkson is “awesome”. Greg explained that Jacob is “super fast” and always goes above and beyond to ensure customers get needed parts as fast as possible. Greg stated that if Wagner equipment doesn’t have a part in their warehouse, they can usually get it overnight from their larger Aurora warehouse.
- COLORADO DEPT OF TRANSPORT – CLINT
Clint stated Wagner Equipment has good mechanics and friendly people. It is overall a good environment. Clint commended the mechanic, Eric Williams for his good customer service.
- SEDGWICK COUNTY ROAD BRIDG – RICK FURROW
Rick said that Bryce Friedly was very helpful.